kingexchange

kingexchange App support

Contact
+91 2438929866

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The kingexchange:

Q1: How to log in after installing the kingexchange?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will securely authenticate your account. This streamlined process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure your internet connection is stable and strong. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before contacting the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

If the login issue persists, try logging in with the same active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will assist in resolving the issue and shifting your account promptly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and play the updated app without any further problems.

Most Asked Questions Related To Withdraw In The kingexchange:

Q1: What is the minimum withdrawal amount in the kingexchange?

In this app, you can withdraw a minimum of Rs. 100, which is considered a higher withdrawal amount compared to other apps. Withdrawals are only allowed on the money earned from gaming, and not on bonus amounts. This means you can access your rewards earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all necessary KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process, typically taking 30 minutes to 3 hours. However, payment delays can occur, resulting in extended wait times of up to 24 hours. This delay may affect the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds are exclusive to gaming use and cannot be withdrawn. Any winnings made with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the funds will typically be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.

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